Category Archives for social media
Customer Service Chatbots come to Facebook Messenger
Your next customer service call may be on Facebook Messenger where a bot will help you choose and book your airline tickets Facebook may have just ushered in the next revolution in customer service, introducing
ContinueNew tool boosts Facebook ad results
Facebook launches Delivery Insights to assist struggling advertisers For all the potential that Facebook offers marketers, launching ad campaigns that consistently reach all the intended audience and
ContinueFacebook defends video view definition
We’ve commented before on the difference between what YouTube calls a video view (30 seconds, with the sound on), and what passes for one on Facebook. Now, for the first time, Facebook has publicly
ContinueArrested for not using Twitter
Sounds like a spoof story, but apparently this actually happened. To control a crowd of hysterical teenage girls NY police demanded an executive use Twitter and send out a Tweet telling them to disperse. He
ContinueBecoming a Social Media Socialite
So you want to dip your toe in the social media pool, and why wouldn’t you? But, before you dive in, here are a number of considerations which will help you catch the wave to social media superstard...
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