It seems a growing sentiment in Europe and other places around the world is that Google has become uncomfortably powerful. Whatever your perspective — should you care one way or the other — there’s no denying that Google is the 800lb gorilla dominating most markets. That’s unquestionably the case here in NZ where Google has around 95% market share of search.
As a result, for most people Google is synonymous for search. Want to search for something? Google it!
Many people increasingly depend on Google products — they search using Google; use Google’s Chrome browser; send emails with Gmail; navigate with Google Maps; and their mobile phone runs Google’s Android operating system.
This dependency isn’t limited to individuals. For many years, Mozilla (the organisation behind the Firefox web browser), has been substantially bankrolled in a sponsorship deal making Google its default search engine. Mozilla has just reported 2014 revenues of almost USD $330M — 98% of which came from its search deal with Google.
If any organisation was ever in Google’s pocket it was Mozilla.
Despite this massive dependency, Mozilla chose to end its deal with Google last year and switched to different default search engines for Firefox in different regional markets (Yahoo in the USA, Yandex in Russia, and Baidu in China). Mozilla now no longer gets any revenue from Google, even though Google is still the default search engine for Firefox users in Europe.
According to Mozilla’s chief business and legal officer, the organisation chose this strategy to encourage more competition. For Mozilla, more competition means giving consumers more choices when they access information and services online. Mozilla is a non-profit organisation that doesn’t operate like Google, Microsoft and Apple, its biggest competitors in the browser market. Unlike these profit driven organisations, Mozilla’s mission is to ensure people have choices in their online activities.
Interestingly, Mozilla is claiming that despite moving away from Google their financial performance in 2015 will be even better than last year due to a new range of “very strong” search deals. Some are sceptical about Mozilla’s long term outlook because, even though revenues are increasing, Firefox market share is declining. In the past year, Firefox market share across desktop, mobile and tablets shrunk from 11.97% to 9.53%.
This decline doesn’t surprise me (as someone whose browser of choice used to be Firefox). In recent years it’s moved from being an agile innovative browser to one that is bloated, slow and unstable. As a result, I (like so many), reluctantly switched to Chrome.
Why should you care?
Let’s hope Mozilla can get Firefox sorted and survive long term. Having a strong independent competitor in the market benefits consumers.
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Mark is a Partner and Senior Consultant at SureFire which he founded back in 2002. Prior to establishing SureFire he worked for KPMG Consulting. Today Mark heads up SEO, embracing the challenges that can come with complex website implementations. Outside of work, his interests beyond his family are running, snowsports, diving and fishing (badly).